SmartRelief
Even if a company’s core schedule is biomathematically sound, when supervisors fill in for absenteeism, it creates in most cases, egregious risks, or a weak link within a company’s overall fatigue management system. It is not possible for a supervisor to know what another person’s work schedule risk is, before calling them in to fill another position. In most cases, calling an employee who has finished his shift back in to work to fill a position, would result in a high-risk status for that employee and crew. That begs the question, who then?
When determining the right person for the right job, it is as critical to ensure that this person is the most optimally alert to perform the job safely. Smart Relief taps into the FIRM database to retrieve the historical work information of each employee and uses numerous metrics to determine the sustainable viability of each candidate. It then extrapolates based on the current need, job type, historic work status, current risk status, future schedule, impact on future risk status and much more to provide a list of safe, alert, and qualified employees to select from.
Features
- Smart Relief primary function is when filling for an absentee position, using biomathematical modeling, it determines the right person(s) for the job.
- Smart Relief establishes strategic safeguards when calling employees in to cover for absenteeism. Determining if that relief person is Fit-for-Duty and compliant. Smart Relief provides reporting of logic analysis for precise decision making and audits.
- In addition to examining the work history of the employee, Smart Relief uses the projected work schedule, so it also considers how adding this shift will affect the future work schedule.
- Smart Relief utilizes fatigue models and enforces rule regulations to classify employees in order of availability. This ensures the person called is available, safe and regulation compliant.
- Smart Relief provides a proven Fitness-For-Duty solution when calling in to fill absentee positions. It will drive down the risk of fatigue in any operation and allow operations to simplify fatigue compliance while reducing traditional management hours.
How It Works
- Smart Relief is a ‘Plug and Play’ module that taps into a company’s time and attendance system. It takes The FIRM Biomathematical Model and determines the risk score for all employees on each and every schedule, for the lifetime of the employee. Smart Relief uses this to create its own data base as the foundation to determine the availability and viability of replacement staff.
- Smart Relief’s database has all employees by crew, job code, ancillary job codes and by employee schedule.
- Smart Relief displays, to any supervisor in need, persons who have not shown up for their scheduled shift.
- By simply pressing on any person’s job, which needs to be filled, Smart Relief instantaneously reveals, in order of most alert, every viable person from all other crews who are qualified to fill the required position.
- Smart Relief puts in order of choice each person(s), from all crews based on risk availability to fill that job code position. Ranking them in order from best to worst.
- Smart Relief has built in state and federal regulation codes, such as PHMSA and ANSI 755 to ensure compliance. These calculations check for any regulatory warnings or deviations that would occur in the proposed shift, and also in future shifts. The values on the Score Card shows the effect, or 'cost', of having this employee work the proposed shift.
Frequently Asked Questions
Smart Relief is installed on an in-house server and is accessible through any preferred web browser by authorized personnel.
It is highly recommended that the supervisor be taken out of the loop concerning fatigue risk determinants, while at the same time relieving all supervisors from making a bad choice. Candidates are ordered in declining sequence, from best to worst, based not only on fatigue risk potential for current shifts but also future shifts scheduled for the employee(s). Supervisors can work their way through the list from top to bottom based on availability of employees. Smart Relief also ensures for regulatory compliance in ordering candidates.
It requires the mapping of an API into the company's T&A system. Alignment with the companies web-based format. The loading of a full spectrum organizational chart by crews, job codes, areas, departments, and their corresponding supervisors. Anticipated leeway time is 2-3 weeks based on access given and data supplied by the client.
If employee contact information is supplied, Smart Relief can provide that to the supervisor on demand for each employee highlighted as a replacement option, for ease of use. Smart Relief can be loaded with the clients’ custom protocols and regulations to comply with clients’ internal regulations. Smart Relief will also generate reporting and can be used for auditing purposes.
